Terms of Service

Last updated: January 17, 2026

1. Acceptance of Terms

By accessing and using the AI Interview Platform ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

AI Interview Platform provides:

  • AI-powered video interview platform for HR professionals
  • Automated question generation based on job requirements
  • Video recording and transcription services
  • Coding assessment and evaluation tools
  • Candidate performance analytics and reports

3. User Accounts

3.1 Registration

To use our Service, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

3.2 Account Types

  • HR Accounts: For organizations conducting interviews
  • Candidate Accounts: For individuals participating in interviews

4. Subscription Plans and Payments

4.1 Plans

We offer multiple subscription plans with varying interview limits and features. Details are available on our pricing page.

4.2 Billing

  • Subscriptions are billed monthly in advance
  • Payments are processed through secure third-party payment processors
  • All fees are non-refundable except as required by law
  • We reserve the right to modify pricing with 30 days notice

4.3 Free Trial

New users receive a 14-day free trial. No credit card required. Trial limitations apply.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any laws or regulations
  • Infringe upon intellectual property rights
  • Upload malicious code or viruses
  • Attempt to gain unauthorized access to our systems
  • Harass, abuse, or harm other users
  • Scrape or extract data without permission
  • Resell or redistribute the Service

6. Intellectual Property

6.1 Our IP

All content, features, and functionality of the Service are owned by AI Interview Platform and protected by copyright, trademark, and other laws.

6.2 Your Content

You retain ownership of content you submit. By using the Service, you grant us a license to use, store, and process your content to provide the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We collect, use, and protect your data as described in our Privacy Policy.

8. Service Availability

We strive to provide reliable service but cannot guarantee:

  • Uninterrupted or error-free operation
  • Availability at all times
  • Freedom from viruses or harmful components

We reserve the right to modify, suspend, or discontinue the Service with notice.

9. Termination

9.1 By You

You may cancel your subscription at any time through your account settings.

9.2 By Us

We may suspend or terminate your account if you violate these Terms or for any other reason with notice.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold harmless AI Interview Platform from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of Mumbai, India.

14. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms, please contact us:

AI Interview Platform

Email: legal@aiinterview.com

Support: support@aiinterview.com