1. Introduction
Welcome to AI Interview Platform ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Company name and job title (for HR users)
- Resume and professional information (for candidates)
- Account credentials and authentication data
- Payment and billing information
2.2 Interview Data
- Video recordings of interview responses
- Audio transcriptions and analysis
- Coding submissions and test results
- Interview performance metrics and scores
2.3 Technical Information
- IP address, browser type, and device information
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our interview platform
- Process and conduct video interviews
- Generate AI-powered interview questions and assessments
- Analyze interview performance and provide reports
- Process payments and manage subscriptions
- Send administrative information and updates
- Improve our services and develop new features
- Detect and prevent fraud and security threats
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services (cloud storage, payment processing, AI processing)
- Business Partners: With your consent, we may share information with hiring companies
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We never sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Employee training on data protection
- Compliance with SOC 2 and GDPR standards
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Interview videos and recordings are retained according to your subscription plan:
- Free Plan: 7 days
- Basic Plan: 30 days
- Professional Plan: 90 days
- Business Plan: Unlimited retention
7. Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Rectification: Correct inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Restriction: Limit how we use your information
- Objection: Object to processing of your data
- Withdrawal: Withdraw consent at any time
To exercise these rights, contact us at privacy@aiinterview.com
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze usage patterns and improve our services
- Provide personalized content
You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.
9. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: